BEING ASSERTIVE,WITHOUT HURTING HEARTS.
"Your approach is different,
but I need you to follow my instructions.”
"My salary hike doesn’t justify my efforts. Do reconsider.”
"Unpunctuality is unhealthy for our company. Report on time from tomorrow.”
could be a great asset at work, and some are naturally blessed with it. Assertiveness
is often associated with arrogance or stubbornness. Actually, it is not the
what is assertiveness? Well, you can define it as positive aggression, the objective being, to produce positive
results. It is confident and forceful
behavior to achieve something as desired by the individual. Assertive
people are basically self-assured and possess remarkable self-confidence. At
the work front, they use their assertive strength to make things happen their
way, which could end up beneficial to the organization they serve, if what they
assert on is justifiably right.
work, assertive people mostly end up as efficient performers. They could turn
out to be result-oriented and dependable leaders who earn the respect of their co-workers.
Using mild words and being over-polite may not bring results, which in fact,
could stifle or delay the progress of an organization. But, an assertive
professional has conviction and is firm with his / her colleagues, and does not
mince words to get his / her work done. This is most likely to facilitate the
organization’s growth. Even while handling his / her superiors, an assertive
person upholds his / her team, strives for justice and could end up as a source
of inspiration to his / her colleagues.
is a tangible difference between assertiveness and aggression. Assertiveness has
a positive motive that is beneficial to the self and to others either instantly
or eventually. Being assertive for a fair cause is a very healthy sign.
the other hand, aggression is more of an outburst to vent out one’s fiery
thoughts and emotions merely to satisfy one’s ego. More often than not, aggression
gets beyond control and results in bitter endings, spoiling relationships.
said that, assertiveness should be used judicially in conducive situations that
will work favorably to the individual. One cannot afford to be assertive to
everyone, everyday and in every situation. Look upon it is a tool that has to
be used smartly at the right time, to the right people in the right context.
are a few tips to become assertive at work.
- Turn aggression into assertiveness. That will stifle your anger
and give rise to a sane, confident state of mind, fetching productive results.
- Focus on yourself and use ‘I’ instead of ‘You’. You build
positive energy when you say "I work better when …” instead of "You need to
- Be open and state your point without beating around the bush. Declare your needs, straight and simple. This reveals your self-confidence and your honest approach.
- And when you declare your needs, stick to them. Don’t waver. If
you want to decline something, do it politely, but firmly.
- Be assertive only when you need to. An overdose of assertiveness
might backfire on you. If you assert yourself at every turn for unimportant
issues, being assertive is less likely to work when you really need it to.
So, cultivate the art of being assertive at work. It is an asset
that works wonders.
Wishing you all a Happy WorkSpace
Be. Do. Have